Frequently Asked Questions
Q: I notice you no longer provide
internet sales. Why?
A: I no longer provide internet sales because it is best to
support retailers. Simply it is not fair for me to under cut nor
compete with them. Additionally, we have unfortunately
experienced numerous issues shipping to Canada and Alaska.
Q: If I wanted to order who do I
go through?
A: All retailers I provide product to are more than willing to
accept phone orders.
Q: The retailer I wish to do
business with doesn't carry a specific item. How do I get it?:
A: Not all retailers carry the Captain's full line of hoochies.
However, if there is a specific item that you desire from the
website, let the retailer know you want it! If a specific
retailer doesn't carry it, I have no problem supplying it.
However, I do require a minimum order of 5 per color to ship to the
retailer. Additional shipping and handling charges may be required
by the retailer(s). It is best to call us and ask when we will
drop ship to a specific retailer to save money in shipping costs.
Q: When is the best time to
purchase?
A: Please believe me... The Captain's
hoochies are extremely popular during the spring and summer
months. It is best to order NOW- early fall and winter, before
the crunch, to avoid shipping delays from the retailer prior to your
season or lifetime trip. This will save you a ton of
frustration. With the high volume of sales, your hoochie will
be "fresh" regardless of when ordered.
Q: Do you sell only the leaders?
A: Presently we are not providing leaders to the public due to the
high level of quality control- although we are pursuing avenues
to do so... To this end, the Captain is responsible for tying
each and every leader to the highest level of perfection.
Q: Can I purchase the Matzuo hooks
through you?
A: Unfortunately with various agreements I cannot resell these
hooks.